Help and Support
TMSKP Customer Care
Help & Support
Need help with installation, license activation, billing, or technical issues? We're here to assist you.
What We Can Help You With
License Activation
Assistance with entering keys, device slot management, or transferring a license to a new computer.
Billing & Subscriptions
Inquiries regarding your Dodo Payments receipt, invoice requests, or subscription cancellation assistance.
Technical Troubleshooting
Guidance on extension permissions, queue management, file export issues, or browser compatibility.
Feature Feedback
Suggestions for new automation routines, presets, or workflow improvements across any TMSKP tool.
How to Help Us Resolve Your Issue Faster
When writing to support, please include the following non-sensitive details:
- The specific extension name you are using.
- Your checkout email or Order ID (for licensing or billing queries).
- A concise description of what happened, along with any visible error message.
- Your browser version (e.g., Chrome Version 130 on Windows / macOS).
🔒 Security Warning: Please NEVER send passwords, private API tokens, or complete credit card numbers. We will never ask for your confidential credentials.